Bridging Experiences Through Voice IntelligenceVoice Recognition

ToumAI empowers organizations with innovative multilingual and generative voice analytics to enhance customer experiences, drive inclusivity, and foster meaningful communication across diverse environments.

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Helping companies to build the future.

Inclusivity

We believe that every voice matters. Our solutions are designed to ensure representation and understanding for all languages and dialects, fostering inclusivity and breaking barriers.

Innovation

At ToumAI, we are driven by a spirit of innovation. We continuously push the boundaries of technology to deliver state-of-the-art voice analytics solutions that meet the evolving needs of our clients.

Customer-Centricity

Our customers are at the heart of everything we do. We prioritize their success by delivering personalized solutions and exceptional support to meet their unique challenges.

Collaboration

We value collaboration and believe that the best solutions are created through partnerships. Whether it’s with our clients, team members, or the wider community, we work together to achieve shared goals.

Integrity

We adhere to the highest ethical principles in all our interactions, guided by transparency, honesty, and accountability in our decision-making. This commitment fosters trust and long-term relationships with our clients, partners, and employees.

Empowerment

We empower businesses with the tools and insights they need to make informed decisions, improve customer experiences, and drive growth. We empower organizations to maximize their potential, adapt to evolving market demands, and create lasting value for their customers.

IVR optimization

Product Recommendations

Quality Control

Emotion Analysis

Unlock the Power of AI-Driven Voice Solutions With

Smart and effective business solutions.

HolistiCX leverages AI-driven voice technologies to enhance customer experiences by bridging communication gaps across diverse languages , dialects, cultures, emotions, generations.

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HolistiCX API

Revolutionize Interactive Voice Response (IVR) systems by integrating multilingual capabilities, including underrepresented dialects. This ensures accurate routing of customer inquiries, reduces wait times, and minimizes frustration, transforming IVR into a seamless, culturally aware experience.

HolistiCX BOT

Empower customer service teams with real-time, AI-driven insights. These tools enhance agent performance by providing actionable recommendations, enabling personalized, culturally sensitive interactions, and improving first-call resolution rates.

HolistiCX INSIGHTS

Leverage AI to analyze customer feedback across diverse languages and channels. Gain actionable insights on sentiment, emotional tone, and key trends to drive informed decision-making and enhance customer satisfaction.