Voice AI
built for
multilingual
markets
Orchestrate AI voice agents across languages, dialects and cultures — so every customer conversation feels local, at scale.
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Everything your CX team needs
One unified platform for voice AI — from speech analytics to agent orchestration and developer tools.
Analytics
Transforms conversations into insights with sentiment, topics, compliance monitoring, and performance analytics.
Every voice. Every language. Zero blind spots. Inbound, outbound, and 100% monitored — so nothing ever slips through.
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One Platform. Built to fit. Designed to scale.
ToumAI integrates with the tools your teams already trust, adding
voice AI intelligence without disrupting a single workflow.
Flexible deployment
Deploy on cloud, on-premise, or fully on-device. ToumAI adapts to your infrastructure, not the other way around.
Plug-and-play integrations
Connect ToumAI to Salesforce, Genesys, Avaya, vocalcom and 30+ platforms in minutes, with pre-built connectors and open APIs.
Enterprise-grade security
Privacy isn't a setting. It's how we're built. End-to-end encryption, automatic PII removal, and role-based access — by design, not by default.
Three products. One unified intelligence layer.
Whether you're monitoring quality, automating conversations, or building custom
voice apps — ToumAI has the right tool for your team.
AnalytiCX
Monitor 100% of your calls automatically. Surface quality issues, agent performance trends, and compliance risks in any language.
AgentiCX
Build and deploy autonomous voice agents that handle inbound and outbound conversations, from lead qualification to post-sale support.
SDK
Every application is one SDK away from understanding its users. ToumAI's SDK adds native voice interaction to any app, in any language, on any device — turning clicks into conversations, instantly.
ToumAI has transformed the way we understand and manage customer interactions. The platform gives our teams real-time intelligence and the ability to act faster, with greater confidence and consistency.
About us
The world doesn't speak one language. Neither should your AI. We built ToumAI because the fastest-growing markets — from Casablanca to Lagos, from Dakar to Riyadh — were being handed voice AI that couldn't understand their language, their dialect, or their culture. We decided to change that.
ToumAI is a multilingual voice AI company on a mission to make intelligent customer experiences accessible in every language, dialect, and market. We combine agentic AI, quality monitoring, and on-device speech technology into one unified platform designed for the complexity of real-world communication.
Our team is built from engineers, linguists, and CX experts who understand that language is more than words — it's trust. That's why ToumAI goes beyond translation. We train on dialects, cultural nuances, and industry-specific vocabulary so your AI doesn't just speak the language, it understands the people behind it.
Build smarter customer experiences
ToumAI helps teams capture, understand, and optimize conversations at scale.